This Privacy Policy explains how FLOWERS 4 LOVE collects, uses, and safeguards your personal information while respecting your privacy. This policy may be updated periodically, and we encourage you to review it regularly.
1. Collection of Personal Information
- General Browsing: Visitors can engage with the site without providing personal information.
- Mandatory vs. Voluntary Information: Some activities may require mandatory personal details (e.g., name, phone number, address, email) to proceed.
- Account Registration: When registering and placing an order, we collect profile information, including passwords, purchase history, and interaction details, to provide our services.
2. Updating Personal Information
- You can update, correct, or delete your information anytime via the “My Profile” section on our website.
- Certain sensitive information can only be modified by contacting support at support@flowers4love.com.
3. Use of Personal Information
FLOWERS 4 LOVE uses your data for:
- Processing transactions and servicing orders.
- Responding to inquiries and managing accounts.
- Providing updates on products, promotions, and offers (from us or select partners).
- Improving our services, website, and user experience.
- Preventing fraud and addressing legal obligations or violations.
We do not sell, rent, or share your personal information with third parties, except as outlined in this policy.
4. Disclosure of Information
We may disclose personal data:
- In response to legal requests (e.g., warrants, court orders).
- To protect our rights, safety, and property, or those of others.
- For reasons of national security or law enforcement, if required.
5. Sharing with Service Providers
- We collaborate with third-party payment processors and service providers.
- Only necessary information is shared to perform specific services, and providers must adhere to similar privacy standards.
- We do not sell or share data for external marketing purposes.
6. Data Retention
Your information is retained:
- While your account is active or services are provided.
- As required to meet legal, dispute resolution, and contractual obligations.
To delete your account or stop data usage, contact support@flowers4love.com.
7. Unsubscribe/Opt-Out Options
You can opt out of marketing communications via the “My Profile” section or during sign-up. However, service-related notifications (e.g., order updates, terms changes) are mandatory and cannot be unsubscribed from.
8. Protection of Personal Information
- Data resides on secure servers accessible only to authorized personnel.
- Sensitive information, like payment details, is encrypted during transmission using Transport Layer Security (TLS).
- Despite advanced security measures, no online system is entirely secure. For any concerns, email us at support@flowers4love.com.
By using our services, you agree to the terms outlined in this Privacy Policy. We are committed to ensuring transparency and safeguarding your data.